Paperspace incident

Service Disruption: Single Sign-On (SSO)

Minor Resolved View vendor source →

Paperspace experienced a minor incident on August 28, 2025 affecting Desktop App & Streaming and Console, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 12:46 PM UTC
Resolved
Aug 28, 2025, 03:53 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 28, 2025, 12:46 PM UTC

Affected components

Desktop App & StreamingConsole

Update timeline

  1. investigating Aug 28, 2025, 12:46 PM UTC

    We are currently investigating customers being unable to log in using Single Sign-On (SSO). Standard login methods remain available. Our engineering team is actively working to restore full functionality, and we will share updates as they become available.

  2. investigating Aug 28, 2025, 12:47 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 28, 2025, 02:07 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 28, 2025, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 28, 2025, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 28, 2025, 03:53 PM UTC

    This incident has been resolved.