Paperspace incident

NY2 degraded network performance

Minor Resolved View vendor source →

Paperspace experienced a minor incident on April 8, 2024 affecting Gradient, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2024, 06:32 PM UTC
Resolved
Apr 08, 2024, 09:00 PM UTC
Duration
2h 28m
Detected by Pingoru
Apr 08, 2024, 06:32 PM UTC

Affected components

Gradient

Update timeline

  1. investigating Apr 08, 2024, 07:52 PM UTC

    We are currently seeing slower performance than usual on Gradient and CORE in NY2, we appreciate your patience while our engineers work on it.

  2. monitoring Apr 08, 2024, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Apr 08, 2024, 08:25 PM UTC

    We are continuing to see residual effects on Gradient. Our engineers are continuing to implement a fix.

  4. monitoring Apr 08, 2024, 08:34 PM UTC

    A full fix has been implemented for Core and Gradient. We are monitoring the results.

  5. monitoring Apr 08, 2024, 08:34 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 08, 2024, 09:00 PM UTC

    This incident has been resolved.