Paperspace incident

NY2 Region Degraded Performance

Major Resolved View vendor source →

Paperspace experienced a major incident on April 9, 2024 affecting US (NY2) and Gradient, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 11:55 AM UTC
Resolved
Apr 09, 2024, 06:55 PM UTC
Duration
7h
Detected by Pingoru
Apr 09, 2024, 11:55 AM UTC

Affected components

US (NY2)Gradient

Update timeline

  1. identified Apr 09, 2024, 11:55 AM UTC

    Our engineers are currently investigating an issue causing slower than usual response times on services in the NY2 Region.

  2. monitoring Apr 09, 2024, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2024, 06:55 PM UTC

    This incident has been resolved.