Paperspace experienced a minor incident on May 7, 2024 affecting US (NY2) and Gradient, lasting 11h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2024, 05:13 PM UTC
We are currently investigating a network issue that may prevent users from interacting with CORE and Gradient in the NY2 Region. We apologize for the inconvenience caused.
- investigating May 07, 2024, 07:43 PM UTC
We are still investigating a network issue that may prevent users from interacting with CORE and Gradient in the NY2 Region. We apologize for the inconvenience caused.
- identified May 07, 2024, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2024, 09:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2024, 05:09 AM UTC
The issue affecting CORE and GRADIENT users in the NY2 Region has been resolved. If you experience any further issues, please contact our Support Team.