Paperspace incident

Service Disruption Identified: Users may experience issues with CORE Virtual Machines in the AMS Region.

Major Resolved View vendor source →

Paperspace experienced a major incident on May 30, 2024 affecting Europe (AMS1), lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 07:41 AM UTC
Resolved
May 30, 2024, 02:18 PM UTC
Duration
6h 36m
Detected by Pingoru
May 30, 2024, 07:41 AM UTC

Affected components

Europe (AMS1)

Update timeline

  1. identified May 30, 2024, 07:41 AM UTC

    Our engineers have identified a potential electrical issue that may be impacting users of the AMS Region CORE Virtual Machine and are currently in the process of rectifying it. We apologize for any inconvenience this has caused you.

  2. monitoring May 30, 2024, 10:58 AM UTC

    Our engineers have addressed the issue. Most users should be able to use their CORE Virtual Machines in the AMS1 Region. If you continue to experience issues, please reach out to our Support Team.

  3. monitoring May 30, 2024, 01:47 PM UTC

    Our engineers have addressed the issue. Most users should be able to use their CORE Virtual Machines in the AMS1 Region. If you continue to experience issues, please reach out to our Support Team.

  4. resolved May 30, 2024, 02:18 PM UTC

    The issue has been resolved by our engineers. We apologize for any inconvenience caused. If you continue to experience issues, please contact our Support Team.