Paperspace incident

Service Disruption: Users may experience issues accessing their CORE Virtual Machines in the NY2 Region.

Major Resolved View vendor source →

Paperspace experienced a major incident on June 17, 2024 affecting US (NY2), lasting 8h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 02:05 PM UTC
Resolved
Jun 17, 2024, 10:57 PM UTC
Duration
8h 51m
Detected by Pingoru
Jun 17, 2024, 02:05 PM UTC

Affected components

US (NY2)

Update timeline

  1. investigating Jun 17, 2024, 02:05 PM UTC

    We are currently investigating an issue that may prevent users from interacting with CORE in the NY2 Region. We apologize for the inconvenience caused.

  2. identified Jun 17, 2024, 05:11 PM UTC

    We've identified the issue and are working on a fix. Some users might still experience issues while we are implementing the fix.

  3. monitoring Jun 17, 2024, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2024, 10:57 PM UTC

    Our engineers have resolved the issue. If you continue to experience issues, please contact our Support Team.