Paperspace incident

Network connectivity issues

Major Resolved View vendor source →

Paperspace experienced a major incident on June 27, 2024 affecting US (NY2) and US (CA1) and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 07:00 PM UTC
Resolved
Jun 27, 2024, 10:00 PM UTC
Duration
3h
Detected by Pingoru
Jun 27, 2024, 07:00 PM UTC

Affected components

US (NY2)US (CA1)Gradient

Update timeline

  1. identified Jun 27, 2024, 07:55 PM UTC

    Our engineers have identified generalized issues with the network connectivity, we are working on a solution to ensure connectivity to all our users. We appreciate your patience.

  2. identified Jun 27, 2024, 08:14 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 27, 2024, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 27, 2024, 08:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 27, 2024, 10:00 PM UTC

    This incident has been resolved.