Paperspace incident

Service Disruption: Some users may experience issues interacting with their Gradient Notebooks

Paperspace experienced a minor incident on July 5, 2024 affecting US (NY2) and Gradient, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started: Jul 05, 2024, 05:38 AM UTC
Resolved: Jul 05, 2024, 08:29 AM UTC
Duration: 2h 51m
Detected by Pingoru: Jul 05, 2024, 05:38 AM UTC

Affected components

US (NY2)Gradient

Update timeline

investigating Jul 05, 2024, 05:38 AM UTC

We are currently investigating an issue that is preventing users from interacting with Gradient notebooks. We apologize for the inconvenience caused.
monitoring Jul 05, 2024, 08:07 AM UTC

Our engineers have implemented a fix. Users should be able to access Gradient assets as normal. If you experience any problems, please contact our Support Team.
resolved Jul 05, 2024, 08:29 AM UTC

The incident was resolved by our engineers. If you continue to experience issues, please contact our Support Team.