Paperspace incident

Service Disruption: Users in the NY2 Region may experience issues with event processing, VMs may take longer than usual to start or shut down.

Major Resolved View vendor source →

Paperspace experienced a major incident on July 8, 2024 affecting US (NY2), lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 06:00 AM UTC
Resolved
Jul 08, 2024, 08:33 AM UTC
Duration
2h 33m
Detected by Pingoru
Jul 08, 2024, 06:00 AM UTC

Affected components

US (NY2)

Update timeline

  1. investigating Jul 08, 2024, 06:00 AM UTC

    Our engineers are investigating an issue that prevents NY2 Region users from interacting with their Virtual Machines. We apologize for the inconvenience.

  2. monitoring Jul 08, 2024, 08:10 AM UTC

    Our engineers implemented a fix and we're monitoring the situation. Users should be able to interact with their VMs as normal. If you experience any issues, please contact our Support Team.

  3. resolved Jul 08, 2024, 08:33 AM UTC

    The issue has been resolved. If you experience any problems, please contact our Support Team.