Paperspace incident

Paerspace Console: Issue affecting Billing Page for New Users/Teams

Minor Resolved View vendor source →

Paperspace experienced a minor incident on July 8, 2024 affecting Console, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 02:02 PM UTC
Resolved
Jul 08, 2024, 03:28 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 08, 2024, 02:02 PM UTC

Affected components

Console

Update timeline

  1. investigating Jul 08, 2024, 02:02 PM UTC

    We are currently investigating an issue that is preventing news users and teams from accessing the billing page.

  2. identified Jul 08, 2024, 02:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 08, 2024, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 08, 2024, 03:28 PM UTC

    This incident has been resolved.