Paperspace incident

Inaccessible machines in NY2

Major Resolved View vendor source →

Paperspace experienced a major incident on July 9, 2024 affecting US (NY2) and Gradient, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 09:14 PM UTC
Resolved
Jul 10, 2024, 12:40 AM UTC
Duration
3h 25m
Detected by Pingoru
Jul 09, 2024, 09:14 PM UTC

Affected components

US (NY2)Gradient

Update timeline

  1. investigating Jul 09, 2024, 09:14 PM UTC

    Several reports have been done regarding machines not being accessible on both Core and Gradient, we are investigating the root cause of this issue, and your patience is appreciated.

  2. monitoring Jul 09, 2024, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2024, 12:40 AM UTC

    This incident has been resolved.