Paperspace incident

Service Disruption: Users may experience issues accessing the Paperspace Console and other Paperspace Services.

Major Resolved View vendor source →

Paperspace experienced a major incident on July 13, 2024 affecting Gradient and Console, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2024, 09:02 AM UTC
Resolved
Jul 13, 2024, 11:00 AM UTC
Duration
1h 58m
Detected by Pingoru
Jul 13, 2024, 09:02 AM UTC

Affected components

GradientConsole

Update timeline

  1. investigating Jul 13, 2024, 07:29 AM UTC

    We're investigating an issue where users aren't able to interact with the Paperspace Console and other Paperspace Services. We apologize for any inconvenience caused.

  2. identified Jul 13, 2024, 08:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 13, 2024, 08:06 AM UTC

    Our engineers have identified the issue and are working on a fix for this issue. We apologize for the inconvenience caused.

  4. monitoring Jul 13, 2024, 09:02 AM UTC

    Our engineering team has implemented a fix and we are monitoring the results. We appreciate your patience and cooperation.

  5. monitoring Jul 13, 2024, 10:44 AM UTC

    We are continuing to monitor for any further issues. We appreciate your patience and cooperation.

  6. resolved Jul 13, 2024, 11:00 AM UTC

    This incident has been resolved. Thank you for your patience and cooperation.