Paperspace experienced a major incident on December 21, 2024 affecting Desktop App & Streaming and Console, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 21, 2024, 02:40 AM UTC
We are currently investigating an issue that is preventing users from logging into their Paperspace account. We apologize for the inconvenience caused.
- investigating Dec 21, 2024, 03:45 AM UTC
We are continuing to investigate the issue preventing users from logging into their Paperspace accounts. We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work toward a resolution.
- identified Dec 21, 2024, 04:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 21, 2024, 04:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 21, 2024, 04:55 AM UTC
This incident has been resolved. Thank you for your patience and cooperation.