Paperspace incident

Service Disruption: Gradient and Core

Major Resolved View vendor source →

Paperspace experienced a major incident on January 24, 2025 affecting US (NY2) and Gradient, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 08:30 PM UTC
Resolved
Jan 24, 2025, 11:33 PM UTC
Duration
3h 3m
Detected by Pingoru
Jan 24, 2025, 08:30 PM UTC

Affected components

US (NY2)Gradient

Update timeline

  1. investigating Jan 24, 2025, 09:36 PM UTC

    We are currently investigating a network issue that is preventing users from interacting with Gradient notebooks and Core VMs.

  2. investigating Jan 24, 2025, 09:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 24, 2025, 09:37 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 24, 2025, 10:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 24, 2025, 11:33 PM UTC

    This incident has been resolved.