Panthur Outage History

Panthur is up right now

Panthur had 6 outages in the last 2 years totaling 10077h 27m of downtime — averaging 0.2 incidents per month.

There were 6 Panthur outages since April 5, 2025 totaling 10077h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.panthur.com.au

Notice July 21, 2026

Service Advisory – Shared Linux Hosting

Detected by Pingoru
Jul 21, 2026, 04:10 AM UTC
Resolved
Jul 29, 2026, 01:31 PM UTC
Duration
8d 9h
Affected: Economy & Business Web HostingReseller HostingStealth Web Hosting
Timeline · 3 updates
  1. identified Jul 21, 2026, 04:10 AM UTC

    We are aware of an issue that is preventing some customers from accessing websites and emails. Our Infrastructure team is actively investigating the issue and working to restore services as quickly as possible. Please be assured that resolving this issue is our highest priority. We will continue to provide timely updates as soon as additional information becomes available. We appreciate your patience and understanding while we work toward a resolution.

  2. monitoring Jul 21, 2026, 04:52 AM UTC

    Our Infrastructure team has identified the root cause as a faulty kernel affecting the impacted servers. A stable kernel has now been applied to the affected servers, and services have been successfully restored. Websites, cPanel, and Webmail should now be accessible. We will continue to closely monitor the environment, and our administrators will take any further actions required to ensure ongoing stability. Thank you for your patience and understanding.

  3. resolved Jul 29, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

Network Connectivity Issue Affecting Some Shared and Reseller Linux Hosting Services

Detected by Pingoru
May 19, 2026, 01:45 PM UTC
Resolved
Jul 29, 2026, 01:31 PM UTC
Duration
70d 23h
Affected: Economy & Business Web HostingReseller HostingStealth Web Hosting
Timeline · 3 updates
  1. investigating May 19, 2026, 01:45 PM UTC

    We are currently experiencing a network issue affecting a subset of our Shared and Reseller Linux Hosting servers. Our senior system administrators and infrastructure teams are actively working on the issue with the highest priority. At present, some hosted websites may not resolve globally. However, cPanel and Webmail access continue to function normally. We sincerely apologize for the inconvenience caused and would like to assure you that the issue is being closely monitored and addressed on priority. Further updates will be shared as more information becomes available.

  2. monitoring May 19, 2026, 02:34 PM UTC

    The network issue affecting a subset of our Shared and Reseller Linux Hosting servers has now been resolved. All services, including hosted websites, are functioning normally at this time. Our senior system administrators and infrastructure teams will continue to closely monitor the environment to ensure service stability. We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this matter.

  3. resolved Jul 29, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Service Advisory: Website and Service Impact

Detected by Pingoru
May 18, 2026, 04:07 AM UTC
Resolved
Jul 29, 2026, 01:30 PM UTC
Duration
72d 9h
Affected: Economy & Business Web HostingReseller HostingStealth Web HostingPanthur Client Area (Members Area)
Timeline · 5 updates
  1. identified May 18, 2026, 04:07 AM UTC

    We are aware of the issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it. Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.

  2. monitoring May 18, 2026, 04:51 AM UTC

    The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability. We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.

  3. identified May 18, 2026, 06:32 AM UTC

    We have identified another issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it. Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.

  4. monitoring May 18, 2026, 11:33 AM UTC

    The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability. We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.

  5. resolved Jul 29, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Security Alert – cPanel, WHM and Webmail Access Restricted

Detected by Pingoru
May 08, 2026, 06:59 AM UTC
Resolved
Jul 29, 2026, 01:28 PM UTC
Duration
82d 6h
Affected: Economy & Business Web HostingReseller HostingStealth Web Hosting
Timeline · 3 updates
  1. identified May 08, 2026, 06:59 AM UTC

    This incident is related to a recently identified security vulnerability in cPanel & WHM login. cPanel would release a new security patch tonight to fix all the identified vulnerabilities and we have planned to install the same on all our servers as soon as released. Given the nature of this vulnerability, and our immediate priority is to secure data and prevent any impact, we are blocking certain access (WHM/cPanel/Webmail) temporarily, until further notice. Your email functionality continues to work (IMAP/POP), we request to use email clients to access your emails in the meantime. We will keep this post updated once we install the patch on respective servers. Thank you for your understanding and support.

  2. monitoring May 08, 2026, 05:39 PM UTC

    The temporary restrictions on WHM, cPanel, and Webmail access have now been removed, and services should be accessible normally. Our senior system admins continue to install new security patch, and monitor the servers in background. As an additional precaution, SSH and SFTP access (ports 22/2222) remains temporarily restricted while further security validation and patching activities continue. Workaround for VPS & Dedicated customers: Access the server terminal via WHM >> Terminal: These steps are being taken proactively to help safeguard customer environments while additional security updates are reviewed and applied. Thank you for your patience and understanding.

  3. resolved Jul 29, 2026, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →