Pandium Outage History

Pandium is up right now

Pandium had 9 outages in the last 2 years totaling 13h 38m of downtime — averaging 0.4 incidents per month.

There were 9 Pandium outages since September 27, 2024 totaling 13h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pandium.com

Notice September 1, 2026

Investigating production issue

Detected by Pingoru
Sep 01, 2026, 03:42 PM UTC
Resolved
Sep 01, 2026, 04:11 PM UTC
Duration
29m
Affected: MarketplacesAPIAdmin Dashboard
Timeline · 5 updates
  1. investigating Sep 01, 2026, 03:42 PM UTC

    We are currently investigating an issue effecting our US-based sandbox and production environments. EU environments are unaffected.

  2. investigating Sep 01, 2026, 03:46 PM UTC

    We believe this issue is related to instability experienced by our underlying cloud hosting provider and we are working to identify a fix.

  3. identified Sep 01, 2026, 03:51 PM UTC

    We are currently in a repair cycle for US-based production and sandbox environments.

  4. monitoring Sep 01, 2026, 03:53 PM UTC

    We are monitoring recovery.

  5. resolved Sep 01, 2026, 04:11 PM UTC

    US production and sandbox environments have recovered. This issue was caused by instability in a US region of our underlying hosting provider. We will continue to monitor.

Read the full incident report →

Minor May 16, 2026

API incident due to cloud provider maintenance

Detected by Pingoru
May 16, 2026, 04:40 PM UTC
Resolved
May 16, 2026, 04:50 PM UTC
Duration
10m
Affected: MarketplacesAPIRuns
Timeline · 2 updates
  1. identified May 16, 2026, 04:40 PM UTC

    Our US environments are experiencing instability stemming from a maintenance task by an upstream provider. We are working to mitigate and will update shortly.

  2. resolved May 16, 2026, 04:50 PM UTC

    This incident has been resolved and we are continuing to monitor. We apologize for the inconvenience.

Read the full incident report →

Notice May 16, 2026

API incident in EU region

Detected by Pingoru
May 16, 2026, 03:28 PM UTC
Resolved
May 16, 2026, 04:04 PM UTC
Duration
36m
Affected: APIIntegration HubRuns
Timeline · 4 updates
  1. investigating May 16, 2026, 03:28 PM UTC

    We are currently investigating an issue and will update when we know more.

  2. identified May 16, 2026, 03:30 PM UTC

    The issue has been identified and we are working on a fix.

  3. identified May 16, 2026, 03:55 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved May 16, 2026, 04:04 PM UTC

    This issue has been resolved and we are continuing to monitor. Apologies for the inconvenience.

Read the full incident report →

Major January 22, 2026

EU environments experiencing instability

Detected by Pingoru
Jan 22, 2026, 02:51 PM UTC
Resolved
Jan 22, 2026, 09:17 PM UTC
Duration
6h 26m
Affected: Integration HubRuns
Timeline · 7 updates
  1. investigating Jan 22, 2026, 02:51 PM UTC

    We are currently investigating an incident affecting our EU environments. Logging into the Integration Hub and runs are affected. We are actively investigating and will update when we know more.

  2. identified Jan 22, 2026, 02:59 PM UTC

    An issue has been identified and we are working on a fix.

  3. identified Jan 22, 2026, 03:35 PM UTC

    We are currently implementing a fix for the issue.

  4. identified Jan 22, 2026, 04:13 PM UTC

    We are continuing to monitor the fix as we recover.

  5. identified Jan 22, 2026, 05:47 PM UTC

    We are continuing to monitor recovery and will update as soon as we have further details.

  6. monitoring Jan 22, 2026, 06:53 PM UTC

    A fix has been implemented and we are monitoring to assure peak efficiency.

  7. resolved Jan 22, 2026, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025

Services inaccessable

Detected by Pingoru
Jun 12, 2025, 06:13 PM UTC
Resolved
Jun 12, 2025, 09:21 PM UTC
Duration
3h 7m
Affected: MarketplacesAPIAPIMarketplacesAdmin DashboardIntegration HubRunsRuns
Timeline · 6 updates
  1. identified Jun 12, 2025, 06:13 PM UTC

    All services are inaccessible or responding slowly due to an issue with our cloud hosting provider. We will update as soon as we know more.

  2. identified Jun 12, 2025, 06:37 PM UTC

    The issue with our cloud hosting provider is ongoing. We are continuing to monitor.

  3. identified Jun 12, 2025, 07:20 PM UTC

    Runs are firing with delays in our EU environment. We are monitoring.

  4. identified Jun 12, 2025, 07:43 PM UTC

    EU environments have recovered and we are continuing to monitor. US environments remain affected by the outage.

  5. monitoring Jun 12, 2025, 08:50 PM UTC

    All systems are back online and we are monitoring the recovery of the backlog of jobs.

  6. resolved Jun 12, 2025, 09:21 PM UTC

    This issue has been resolved and all services are caught up and fully operational. We will continue to monitor to ensure stability.

Read the full incident report →

Minor March 21, 2025

Some runs firing with delays

Detected by Pingoru
Mar 21, 2025, 01:36 PM UTC
Resolved
Mar 21, 2025, 02:24 PM UTC
Duration
47m
Affected: Runs
Timeline · 3 updates
  1. investigating Mar 21, 2025, 01:36 PM UTC

    Some runs in the US region are firing with delays. We are investigating.

  2. identified Mar 21, 2025, 02:00 PM UTC

    We have identified the issue and deployed a fix.

  3. resolved Mar 21, 2025, 02:24 PM UTC

    This issue has been resolved and runs are processing normally.

Read the full incident report →

Major November 1, 2024

Runs processing with delays

Detected by Pingoru
Nov 01, 2024, 10:49 PM UTC
Resolved
Nov 01, 2024, 11:13 PM UTC
Duration
24m
Affected: Runs
Timeline · 5 updates
  1. investigating Nov 01, 2024, 10:49 PM UTC

    Runs for some US-Based accounts are processing with delays. We are investigating.

  2. investigating Nov 01, 2024, 11:02 PM UTC

    The issue with runs has been identified and we are implementing a fix. No other services are affected.

  3. identified Nov 01, 2024, 11:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 01, 2024, 11:09 PM UTC

    A fix has been implemented and we are monitoring recovery

  5. resolved Nov 01, 2024, 11:13 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor October 1, 2024

Runs slowed

Detected by Pingoru
Oct 01, 2024, 07:25 PM UTC
Resolved
Oct 01, 2024, 07:30 PM UTC
Duration
4m
Affected: Runs
Timeline · 2 updates
  1. investigating Oct 01, 2024, 07:25 PM UTC

    We are currently investigating an issue in which some runs are firing with delays.

  2. resolved Oct 01, 2024, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 27, 2024

Some runs processing with delays

Detected by Pingoru
Sep 27, 2024, 01:15 PM UTC
Resolved
Sep 27, 2024, 02:47 PM UTC
Duration
1h 31m
Affected: Runs
Timeline · 3 updates
  1. investigating Sep 27, 2024, 01:15 PM UTC

    We are investigating.

  2. identified Sep 27, 2024, 01:35 PM UTC

    The issue has been identified and we are working on a fix

  3. resolved Sep 27, 2024, 02:47 PM UTC

    This incident has been resolved and we are continuing to monitor

Read the full incident report →