Pandium experienced a notice incident on September 1, 2026 affecting Marketplaces and API and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
MarketplacesAPIAdmin Dashboard
Update timeline
- investigating Sep 01, 2026, 03:42 PM UTC
We are currently investigating an issue effecting our US-based sandbox and production environments. EU environments are unaffected.
- investigating Sep 01, 2026, 03:46 PM UTC
We believe this issue is related to instability experienced by our underlying cloud hosting provider and we are working to identify a fix.
- identified Sep 01, 2026, 03:51 PM UTC
We are currently in a repair cycle for US-based production and sandbox environments.
- monitoring Sep 01, 2026, 03:53 PM UTC
We are monitoring recovery.
- resolved Sep 01, 2026, 04:11 PM UTC
US production and sandbox environments have recovered. This issue was caused by instability in a US region of our underlying hosting provider. We will continue to monitor.