Palisis experienced a major incident on April 14, 2020 affecting TourCMS API and TourCMS Admin Interface and 1 more component, lasting 19h 3m. The incident has been resolved; the full update timeline is below.
Affected components
TourCMS APITourCMS Admin InterfaceTourCMS Sync
Update timeline
- investigating Apr 14, 2020, 02:07 PM UTC
We are currently investigating an infrastructure issue, which is affecting TourCMS availability
- identified Apr 14, 2020, 02:19 PM UTC
We have identified the failing hardware components and have already replaced them.
- monitoring Apr 14, 2020, 02:40 PM UTC
System should be back to normal. We'll keep monitoring
- resolved Apr 15, 2020, 09:11 AM UTC
This incident has been resolved.