Palisis experienced a major incident on October 12, 2020 affecting Palisis Backend and TourCMS API and 1 more component, lasting 6d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Palisis BackendTourCMS APIPalisis WebshopsTourCMS Admin Interface
Update timeline
- identified Oct 12, 2020, 03:42 PM UTC
We're are investigating an issue of emails not being delivered. We are working with AWS on a solution to the problem.
- monitoring Oct 13, 2020, 06:03 AM UTC
We've resolved the issue and are currently monitoring the situation.
- monitoring Oct 13, 2020, 07:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 19, 2020, 10:10 AM UTC
All issues have been resolved and mail delivery has been successful without any issues for 5 days.