Palisis incident
DNS Interruption, Website Connectivity Issues
Palisis experienced a critical incident on June 21, 2022 affecting Palisis Websites, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2022, 06:47 AM UTC
Our server providers are experiencing nameserver issues resulting in connectivity issues. There is currently a major outage across all websites we host. From Media Temple --------------------- Investigating (mt) Engineers are currently mitigating an issue with the (mt) Media Temple nameservers, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance. We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution. Symptoms: • Inability to access web, FTP, or SSH. • Intermittent DNS resolution ----------------------
- investigating Jun 21, 2022, 07:18 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 21, 2022, 07:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 21, 2022, 08:50 AM UTC
This incident has been resolved.