Palisis incident

We are investigating reports of degraded service

Major Resolved View vendor source →

Palisis experienced a major incident on August 5, 2022 affecting Palisis Backend and Palisis Webshops and 1 more component, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2022, 05:15 AM UTC
Resolved
Aug 05, 2022, 10:09 AM UTC
Duration
4h 53m
Detected by Pingoru
Aug 05, 2022, 05:15 AM UTC

Affected components

Palisis BackendPalisis WebshopsPalisis App and Terminals

Update timeline

  1. investigating Aug 05, 2022, 05:15 AM UTC

    Some customers are reporting connection errors to our system.

  2. monitoring Aug 05, 2022, 09:21 AM UTC

    All systems are available. We are still investigating the root cause of the issue.

  3. resolved Aug 05, 2022, 10:09 AM UTC

    This incident has been resolved.