Palisis experienced a major incident on June 10, 2023 affecting Palisis Backend and Palisis Webshops and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Palisis BackendPalisis WebshopsPalisis App and Terminals
Update timeline
- investigating Jun 10, 2023, 11:44 AM UTC
We are aware of and investigating an incident affecting Palisis LIVE systems.
- monitoring Jun 10, 2023, 11:53 AM UTC
The issue has been identified and a solution is in place. We are further monitoring the system.
- monitoring Jun 10, 2023, 12:03 PM UTC
We are investigating a small subset of Terminals in Germany with Fiskaly which can't send out cancellations.
- resolved Jun 10, 2023, 01:47 PM UTC
Our monitoring does not show any further issues and all bookings could be sent out to Fiskaly.