Palisis experienced a major incident on July 3, 2023 affecting Palisis App and Terminals, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Palisis App and Terminals
Update timeline
- identified Jul 03, 2023, 09:52 AM UTC
We are aware of an issue with the Adyen Terminal API not being responsive for some customers. Adyen is working on a resolution of this issue.
- monitoring Jul 03, 2023, 09:57 AM UTC
The issue has been resolved by Adyen, we are monitoring the situation
- monitoring Jul 03, 2023, 09:58 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 03, 2023, 12:27 PM UTC
The issue has been resolved by Adyen. We haven't seen any issue over the last hour. For further information on the issue please check https://status.adyen.com/