Palisis incident

Delayed re-sending of booking webhooks not accepted first time

Minor Resolved View vendor source →

Palisis experienced a minor incident on July 24, 2024 affecting TourCMS API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 04:05 PM UTC
Resolved
Jul 24, 2024, 04:28 PM UTC
Duration
22m
Detected by Pingoru
Jul 24, 2024, 04:05 PM UTC

Affected components

TourCMS API

Update timeline

  1. investigating Jul 24, 2024, 04:12 PM UTC

    An issue has been identified causing delayed re-attempts of webhooks not accepted on the first attempt.

  2. identified Jul 24, 2024, 04:13 PM UTC

    A workaround has been implemented.

  3. resolved Jul 24, 2024, 04:28 PM UTC

    The issue retrying webhooks has been resolved.