Palisis incident

Error in third party icon library causing issues accessing some areas of TourCMS

Minor Resolved View vendor source →

Palisis experienced a minor incident on August 5, 2024 affecting TourCMS Admin Interface, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2024, 03:42 PM UTC
Resolved
Aug 05, 2024, 04:41 PM UTC
Duration
58m
Detected by Pingoru
Aug 05, 2024, 03:42 PM UTC

Affected components

TourCMS Admin Interface

Update timeline

  1. investigating Aug 05, 2024, 03:42 PM UTC

    Our engineers have identified an issue with a third party icon library causing issues accessing some areas of TourCMS back office.

  2. identified Aug 05, 2024, 03:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2024, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2024, 04:41 PM UTC

    This incident has been resolved.