PairSoft incident

DocuPeak Workflow Service - Interruption Alert

Major Resolved View vendor source →

PairSoft experienced a major incident on September 15, 2022 affecting DocuPeak Database Service (12,2_11), lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2022, 08:49 PM UTC
Resolved
Sep 15, 2022, 09:43 PM UTC
Duration
53m
Detected by Pingoru
Sep 15, 2022, 08:49 PM UTC

Affected components

DocuPeak Database Service (12,2_11)

Update timeline

  1. investigating Sep 15, 2022, 08:49 PM UTC

    We are currently experiencing issues with the DocuPeak Workflow Service that may impact a handful of our Electronic Subpoena customers. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

  2. resolved Sep 15, 2022, 09:43 PM UTC

    This incident has been resolved.