PairSoft incident

Routine Planned Maintenance Update for App Service in East US 2

PairSoft experienced a notice incident on September 12, 2023 affecting Operations Service (PSLAAS01P) and WorkPlace Service (WPAAVM01P) and 1 more component, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started: Sep 12, 2023, 02:14 PM UTC
Resolved: Sep 18, 2023, 01:14 PM UTC
Duration: 5d 22h
Detected by Pingoru: Sep 12, 2023, 02:14 PM UTC

Affected components

Operations Service (PSLAAS01P)WorkPlace Service (WPAAVM01P)Operations Service (PSLAAS02P)WorkPlace Service (WPAACAVM01P)Operations Service (PSLAAS03P)WorkPlace Service (WPAAVM02P)Operations Service (PSLAAS04P)WorkPlace Service (WPAAVM03P)Operations Service (PSLAAS05P)WorkPlace Service (WPAAVM04P)

Update timeline

identified Sep 12, 2023, 02:14 PM UTC

Dear Valued Client, We would like to inform you that the planned maintenance for your Azure App Service in East US 2, which is currently in progress as of September 17, 2023. This routine maintenance is part of our commitment to ensuring the reliability and performance of your services. During this maintenance, there may be a brief drop in connectivity for a few seconds. For additional information and updates, please refer to status.pairsoft.com or reach out to our support team at Support.pairsoft.com. Thank you for your understanding and cooperation as we work to enhance your Azure experience. Sincerely, The Pairsoft Cloud Team
resolved Sep 18, 2023, 01:14 PM UTC

This incident has been resolved.