PairSoft incident

PaperSave Operations Service - Interruption Alert

Notice Resolved View vendor source →

PairSoft experienced a notice incident on February 15, 2024, lasting 20h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 09:18 PM UTC
Resolved
Feb 16, 2024, 05:37 PM UTC
Duration
20h 18m
Detected by Pingoru
Feb 15, 2024, 09:18 PM UTC

Update timeline

  1. investigating Feb 15, 2024, 09:18 PM UTC

    We are currently experiencing issue where PaperSave Workflow Items are getting Disappeared after Certain Events in workflow and it appears back in same state after few minutes. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

  2. monitoring Feb 15, 2024, 09:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2024, 05:37 PM UTC

    This incident has been resolved.