PairSoft experienced a notice incident on March 21, 2024, lasting 9h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 21, 2024, 02:31 PM UTC
We are currently experiencing document rendering issue in PaperSave 6sp11 cloud with old record documents, our Product Maintenance team and Devops teams are looking into this matter with the highest priority. We apologize for the disruption and any inconvenience this may cause. Our Teams are actively working on the remediation. Please check here periodically for updates.
- resolved Mar 22, 2024, 12:05 AM UTC
This incident has been resolved.