PairSoft experienced a major incident on May 6, 2024 affecting Operations Service (PSLAAS01P) and Operations Service (PSLAAS02P) and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Operations Service (PSLAAS01P)Operations Service (PSLAAS02P)Operations Service (PSLAAS03P)Operations Service (PSLAAS04P)Operations Service (PSLAAS05P)Operations Service (PSLAAS06P)Operations Service (PSLAAS07P)Operations Service (PSLAAS08P)Operations Service (PSLAAS09P)Operations Service (PSLAAS10P)
Update timeline
- investigating May 06, 2024, 02:20 PM UTC
We are experiencing minor issues with the PaperSaveCloud services. These issues may prevent you from accessing or using parts of your PaperSave application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
- monitoring May 06, 2024, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2024, 04:10 PM UTC
This incident has been resolved.