PairSoft incident

PaperSave Operations Service - Interruption Alert

Notice Resolved View vendor source →

PairSoft experienced a notice incident on August 19, 2024, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2024, 05:46 PM UTC
Resolved
Aug 19, 2024, 07:33 PM UTC
Duration
1h 46m
Detected by Pingoru
Aug 19, 2024, 05:46 PM UTC

Update timeline

  1. investigating Aug 19, 2024, 05:46 PM UTC

    We are currently experiencing performance issues with the PaperSaveCloud Operations Service. These may prevent you from using your PaperSave account, or you may experience intermittent response time when logging-in. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

  2. monitoring Aug 19, 2024, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2024, 07:33 PM UTC

    This incident has been resolved.