PairSoft incident

PaperSaveCloud OCR Service Alert

Notice Resolved View vendor source →

PairSoft experienced a notice incident on October 22, 2024, lasting 18h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2024, 07:36 PM UTC
Resolved
Oct 23, 2024, 02:32 PM UTC
Duration
18h 56m
Detected by Pingoru
Oct 22, 2024, 07:36 PM UTC

Update timeline

  1. investigating Oct 22, 2024, 07:36 PM UTC

    We are experiencing minor issues with the PaperSave OCR. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

  2. monitoring Oct 22, 2024, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2024, 02:32 PM UTC

    This incident has been resolved.