PairSoft experienced a major incident on December 3, 2024 affecting PaperSave 6 and 7 Service (PSAAVM15P), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
PaperSave 6 and 7 Service (PSAAVM15P)
Update timeline
- identified Dec 03, 2024, 05:42 PM UTC
We are experiencing minor issues with the PaperSaveCloud services. These issues may prevent you from accessing or using parts of your PaperSave application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
- monitoring Dec 03, 2024, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2024, 06:21 PM UTC
This incident has been resolved.