PairSoft incident

PaperSaveCloud Service Interruption Alert

Notice Resolved View vendor source →

PairSoft experienced a notice incident on February 3, 2025, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 06:04 PM UTC
Resolved
Feb 03, 2025, 06:40 PM UTC
Duration
36m
Detected by Pingoru
Feb 03, 2025, 06:04 PM UTC

Update timeline

  1. investigating Feb 03, 2025, 06:04 PM UTC

    Blackbaud has reported an incident regarding Financial Edge where users are unable to see the PaperSave plug-in icon. They have engineers actively working to resolve this issue. Please use the link below for updates on the status of this issue. https://status.blackbaud.com/ (Blackbaud Status)

  2. resolved Feb 03, 2025, 06:40 PM UTC

    This incident has been resolved.