Pagando MX incident

Alerta: Auth, Core_Wallet - degraded performance

Major Resolved View vendor source →

Pagando MX experienced a major incident on October 16, 2026 affecting Autorización de Pagos and Historial de Transacciones and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 05:43 PM UTC
Resolved
Oct 16, 2026, 10:33 PM UTC
Duration
4h 50m
Detected by Pingoru
Oct 16, 2026, 05:43 PM UTC

Affected components

Autorización de PagosHistorial de TransaccionesOnboardingNotificaciones

Update timeline

  1. investigating Oct 16, 2026, 05:43 PM UTC

    Dependencias con falla: twilio (degraded_performance). Servicios afectados: Auth, Core_Wallet.

  2. investigating Oct 16, 2026, 05:43 PM UTC

    Severidad actual: Degradación del servicio. Dependencias con falla: twilio (degraded_performance). Servicios afectados: Core_Wallet.

  3. investigating Oct 16, 2026, 05:44 PM UTC

    Severidad actual: Degradación del servicio. Dependencias con falla: twilio (degraded_performance). Servicios afectados: Auth, Core_Wallet.

  4. resolved Oct 16, 2026, 10:33 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.