Pagando MX experienced a critical incident on October 20, 2026 affecting Autorización de Pagos and API de Pagos and 1 more component, lasting 25s. The incident has been resolved; the full update timeline is below.
Affected components
Autorización de PagosAPI de PagosLiquidación y CorteLinks de Pagos Pagando Check
Update timeline
- investigating Oct 20, 2026, 07:12 PM UTC
Dependencias con falla: mongodb (ping timeout). Servicios afectados: Payments.
- resolved Oct 20, 2026, 07:13 PM UTC
Servicio restaurado. Incidente resuelto automáticamente.