PactFlow incident

Issues in connecting to the Pactflow UI in certain regions

Major Ongoing View vendor source →

PactFlow is currently experiencing a major incident affecting User Interface and PactFlow Authentication, which began 15h ago. The vendor's full update timeline is below.

Started
Jul 14, 2026, 05:20 AM UTC
Resolved
Ongoing
Duration
● 15h 5m
Detected by Pingoru
Jul 14, 2026, 05:20 AM UTC

Affected components

User InterfacePactFlow Authentication

Update timeline

  1. investigating Jul 14, 2026, 05:20 AM UTC

    We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate. Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

  2. monitoring Jul 14, 2026, 06:04 AM UTC

    The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.