PactFlow incident
Investigating — Delayed webhook delivery, and verification results
PactFlow experienced a major incident on August 18, 2026 affecting Webhooks and Verification Results, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 18, 2026, 08:33 AM UTC
We’ve identified an issue currently affecting webhooks and verification results. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
- monitoring Aug 18, 2026, 09:13 AM UTC
The issues causing delays have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
- resolved Aug 18, 2026, 09:36 AM UTC
This incident has been resolved.