Ownr Outage History

Ownr partial outage · 2 active incidents View live status →

Ownr had 10 outages in the last 2 years totaling 1193h 4m of downtime — averaging 0.4 incidents per month.

There were 10 Ownr outages since June 3, 2024 totaling 1193h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ownr.co

Major October 20, 2025

Cloud Service Errors / Erreurs du service

Detected by Pingoru
Oct 20, 2025, 06:44 PM UTC
Resolved
Oct 21, 2025, 05:30 PM UTC
Duration
22h 45m
Affected: Web & Application
Timeline · 3 updates
  1. investigating Oct 20, 2025, 06:44 PM UTC

    Ownr customers may receive frequent error messages as a result of a major outage at a cloud provider. We are working to restore functionality and will update when we have more information. Les clients d'Ownr peuvent recevoir fréquemment des messages d'erreur suite à une panne majeure chez un fournisseur de services cloud. Nous travaillons actuellement à rétablir les fonctionnalités et vous tiendrons informés dès que nous aurons plus d'informations.

  2. monitoring Oct 20, 2025, 09:26 PM UTC

    Functionality has been restored to most services and we are seeing a significant reduction in error rates. We are continuing to monitor performance of all systems. La plupart des services ont retrouvé leur fonctionnalité et nous constatons une baisse significative des taux d'erreur. Nous continuons de surveiller les performances de tous les systèmes.

  3. resolved Oct 21, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Ownr Service Interruptions

Detected by Pingoru
Jun 12, 2025, 06:18 PM UTC
Resolved
Jun 12, 2025, 09:07 PM UTC
Duration
2h 49m
Affected: Web & Application
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:18 PM UTC

    Ownr is currently experiencing systems interruptions. We are aware of the incident and currently investigating. We will provide updates once we have more information.

  2. identified Jun 12, 2025, 06:47 PM UTC

    Service interruptions with Ownr services have been confirmed to be caused by an outage with an external service provider. Ownr is in communication with the service provider and working to resolve the issue. We will continue to provide updates as we receive more information.

  3. monitoring Jun 12, 2025, 08:33 PM UTC

    Access to Ownr services has been restored. We continue to monitor systems for any outstanding issues.

  4. resolved Jun 12, 2025, 09:07 PM UTC

    All Ownr systems are functioning as normal.

Read the full incident report →

Critical June 10, 2025

Application Error

Detected by Pingoru
Jun 10, 2025, 01:35 PM UTC
Resolved
Jun 11, 2025, 12:31 AM UTC
Duration
10h 55m
Affected: Web & Application
Timeline · 4 updates
  1. investigating Jun 10, 2025, 01:35 PM UTC

    Ownr users are currently experiencing issue logging in to ownr.co. We are investigating the issue and will update shortly with more information.

  2. identified Jun 10, 2025, 02:25 PM UTC

    Ownr services are currently unavailable due to an outage with our web hosting provider. We are in communication with the provider and are working with them to resolve the incident. We will provide further updates as we receive more information.

  3. monitoring Jun 10, 2025, 11:06 PM UTC

    A fix has been implemented. Service to all Ownr applications has been restored. We are continuing to monitor for errors.

  4. resolved Jun 11, 2025, 12:31 AM UTC

    All Ownr applications are functioning normally and the incident is now resolved.

Read the full incident report →

Critical February 28, 2025

Delays with Processing Nuans Requests

Detected by Pingoru
Feb 28, 2025, 10:13 PM UTC
Resolved
Mar 01, 2025, 01:35 AM UTC
Duration
3h 21m
Affected: NUANS
Timeline · 2 updates
  1. investigating Feb 28, 2025, 10:13 PM UTC

    We are currently experiencing issues processing requests for Nuans Reports. This will affect named corporation requests for Federal Corporations, Alberta Corporations, and Ontario Corporations. You can still proceed with your incorporation either by uploading a Nuans Report purchased outside of Ownr, or by switching to a numbered incorporation.

  2. resolved Mar 01, 2025, 01:35 AM UTC

    Nuans functionality has been restored. Any previously submitted requests have now been completed and affected customers can now proceed with their incorporation.

Read the full incident report →

Critical January 15, 2025

Delays Processing GST/HST and Payroll Account Registrations

Detected by Pingoru
Jan 15, 2025, 04:35 PM UTC
Resolved
Jan 27, 2025, 03:27 PM UTC
Duration
11d 22h
Affected: CRA Web Services
Timeline · 2 updates
  1. identified Jan 15, 2025, 04:35 PM UTC

    The CRA is currently experiencing an outage with their Business Registrations Online portal. This will prevent GST/HST and Payroll account registrations from being completed. Customers should expect significant delays with these requests.

  2. resolved Jan 27, 2025, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 24, 2024

Delays with Processing Nuans Reports

Detected by Pingoru
Oct 24, 2024, 01:11 PM UTC
Resolved
Oct 30, 2024, 09:28 PM UTC
Duration
6d 8h
Affected: NUANS
Timeline · 2 updates
  1. investigating Oct 24, 2024, 01:11 PM UTC

    Ownr is currently unable to process requests for Nuans Reports. If you require an incorporation immediately, consider uploading a Nuans Report purchased outside of Ownr or proceeding with a numbered incorporation.

  2. resolved Oct 30, 2024, 09:28 PM UTC

    Nuans are being processed according to normal timelines.

Read the full incident report →

Critical October 22, 2024

Delays with Federal Filings

Detected by Pingoru
Oct 22, 2024, 07:58 PM UTC
Resolved
Nov 19, 2024, 07:01 PM UTC
Duration
27d 23h
Affected: Corporations Canada
Timeline · 4 updates
  1. investigating Oct 22, 2024, 07:58 PM UTC

    We are currently experiencing issues processing Federal Registrations. Users may experience delays with all federal filings.

  2. investigating Oct 24, 2024, 01:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 30, 2024, 09:29 PM UTC

    Most federal filings are being completed according to normal timelines. Some incorporation requests may still take longer than typical to be processed. We are continuing to work towards implementing a solution for those impacted.

  4. resolved Nov 19, 2024, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2024

Delays with the Ontario Business Registry

Detected by Pingoru
Oct 16, 2024, 02:11 PM UTC
Resolved
Oct 17, 2024, 08:12 PM UTC
Duration
1d 6h
Affected: Ontario Corporate Services
Timeline · 2 updates
  1. identified Oct 16, 2024, 02:11 PM UTC

    The Ontario Business Registry is currently experiencing issues processing requests. Some Provincial Ontario filings may take longer than usual to complete.

  2. resolved Oct 17, 2024, 08:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 23, 2024

Error Processing Nuans Reports

Detected by Pingoru
Jul 23, 2024, 02:43 PM UTC
Resolved
Jul 23, 2024, 06:48 PM UTC
Duration
4h 5m
Affected: NUANS
Timeline · 2 updates
  1. investigating Jul 23, 2024, 02:43 PM UTC

    Due to an outage with the Nuans Platform, we are currently unable to process requests for Nuans reports. We are communicating with their team to resolve the issue and will provide an update once we have more information. This will affect named incorporation requests for companies based in Alberta and Ontario (for corporations registering both provincially and federally).

  2. resolved Jul 23, 2024, 06:48 PM UTC

    The incident has been resolved and all outstanding Nuans reports have now been processed.

Read the full incident report →

Critical June 3, 2024

Delays Processing Nuans Reports

Detected by Pingoru
Jun 03, 2024, 01:00 PM UTC
Resolved
Jun 03, 2024, 09:54 PM UTC
Duration
8h 53m
Affected: NUANS
Timeline · 2 updates
  1. identified Jun 03, 2024, 01:00 PM UTC

    Please be advised, recent changes to the Nuans platform have resulted in failures processing Nuans reports. We are actively working to resolve the issue. Customers with an urgent incorporation request can still proceed with numbered incorporations or by uploading a Nuans report purchased outside of Ownr.

  2. resolved Jun 03, 2024, 09:54 PM UTC

    The outage has been resolved and Nuans reports are now being processed along normal timelines.

Read the full incident report →