OVHcloud incident

Issue affecting S3 object storage service in US-EAST-VA

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on September 25, 2026 affecting Public Cloud Services and Public Cloud Services (US-EAST-VA-1), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 04:34 PM UTC
Resolved
Sep 26, 2026, 06:58 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 25, 2026, 04:34 PM UTC

Affected components

Public Cloud ServicesPublic Cloud Services (US-EAST-VA-1)

Update timeline

  1. investigating Sep 25, 2026, 04:34 PM UTC

    We are aware of an issue affecting the S3 service at the endpoint s3.us-east-va.perf.cloud.ovh.us. Customers may experience increased latency and 503 errors. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Sep 25, 2026, 04:34 PM UTC

    We are aware of an issue affecting the S3 service at the endpoint s3.us-east-va.perf.cloud.ovh.us. Customers may experience increased latency and 503 errors. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

  3. monitoring Sep 25, 2026, 06:48 PM UTC

    The S3 service has been fully restored as of 2026-09-25 at 18:20 UTC We are continuing to monitor the situation.

  4. monitoring Sep 25, 2026, 06:48 PM UTC

    The S3 service has been fully restored as of 2026-09-25 at 18:20 UTC We are continuing to monitor the situation.

  5. resolved Sep 26, 2026, 06:58 PM UTC

    The issue is resolved.