OVHcloud incident

One PCI host down in US-EAST-VA-1

Major Resolved View vendor source →

OVHcloud experienced a major incident on July 25, 2026 affecting Public Cloud Services and Public Cloud Services (US-EAST-VA-1), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 01:07 AM UTC
Resolved
Jul 25, 2026, 01:56 AM UTC
Duration
48m
Detected by Pingoru
Jul 25, 2026, 01:07 AM UTC

Affected components

Public Cloud ServicesPublic Cloud Services (US-EAST-VA-1)

Update timeline

  1. investigating Jul 25, 2026, 01:07 AM UTC

    We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Jul 25, 2026, 01:07 AM UTC

    We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.

  3. identified Jul 25, 2026, 01:11 AM UTC

    The datacenter team has identified the issue and is working on a resolution.

  4. identified Jul 25, 2026, 01:11 AM UTC

    The datacenter team has identified the issue and is working on a resolution.

  5. resolved Jul 25, 2026, 01:56 AM UTC

    All affected instances are up and have been migrated to new hardware.