OVHcloud incident
[US][Network] - Backbone Incident Notification
OVHcloud experienced a minor incident on May 30, 2026 affecting Network Services and Network Services (HIL) and 1 more component, lasting 6h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 30, 2026, 03:47 PM UTC
Between 12:00 and 1:30 PM UTC, customers may have experienced intermittent packet loss on the US backbone network. This issue was caused by a fiber cut between Portland (PDX) and Chicago and has since been resolved. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- identified May 30, 2026, 03:47 PM UTC
Between 12:00 and 1:30 PM UTC, customers may have experienced intermittent packet loss on the US backbone network. This issue was caused by a fiber cut between Portland (PDX) and Chicago and has since been resolved.
- monitoring May 30, 2026, 03:51 PM UTC
The service has been restored. Our teams will continue to monitor the network to ensure continued stability.
- monitoring May 30, 2026, 03:51 PM UTC
The service has been restored. Our teams will continue to monitor the network to ensure continued stability.
- resolved May 30, 2026, 10:12 PM UTC
No further impact was observed.