OVHcloud experienced a minor incident on May 13, 2026 affecting Public Cloud Services and Public Cloud Services (US-EAST-VA-1), lasting 7h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 09:26 AM UTC
We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close
- investigating May 13, 2026, 09:26 AM UTC
We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
- identified May 13, 2026, 10:42 AM UTC
The issue has been identified and the datacenter team is repairing the host.
- identified May 13, 2026, 10:42 AM UTC
The issue has been identified and the datacenter team is repairing the host.
- identified May 13, 2026, 01:10 PM UTC
The datacenter team is continuing to work on repairing the host.
- identified May 13, 2026, 01:10 PM UTC
The datacenter team is continuing to work on repairing the host.
- resolved May 13, 2026, 04:28 PM UTC
All affected instances are now running normally.