OVHcloud incident

[US][Network] - Backbone Incident Notification

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on May 11, 2026 affecting Network Services and Network Services (HIL), lasting 9h 12m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 01:59 PM UTC
Resolved
May 11, 2026, 11:11 PM UTC
Duration
9h 12m
Detected by Pingoru
May 11, 2026, 01:59 PM UTC

Affected components

Network ServicesNetwork Services (HIL)

Update timeline

  1. identified May 11, 2026, 01:59 PM UTC

    Customers may observe intermittent packet loss between Comcast and the Hillsboro datacenter Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. monitoring May 11, 2026, 03:12 PM UTC

    The service has been restored. Our teams will continue to monitor the network to ensure continued stability.

  3. identified May 11, 2026, 03:59 PM UTC

    Customers may observe intermittent packet loss between Comcast and the Hillsboro datacenter

  4. resolved May 11, 2026, 11:11 PM UTC

    No further impact was observed.