OVHcloud incident

VPS and Public Cloud host outage in US-EAST-VA

Minor Resolved View vendor source →

OVHcloud experienced a minor incident on September 21, 2026 affecting Virtual Private Services and Public Cloud Services and 1 more component, lasting 23h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 04:37 PM UTC
Resolved
Sep 22, 2026, 03:58 PM UTC
Duration
23h 21m
Detected by Pingoru
Sep 21, 2026, 04:37 PM UTC

Affected components

Virtual Private ServicesPublic Cloud ServicesPublic Cloud Services (US-EAST-VA-1)Public Cloud Services (US-EAST-VA-2)Network Services (VIN)

Update timeline

  1. investigating Sep 21, 2026, 04:37 PM UTC

    We are aware of an issue affecting a VPS host in this region. Some VPS and Public Cloud instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

  2. investigating Sep 21, 2026, 04:37 PM UTC

    We are aware of an issue affecting a VPS host in this region. Some VPS instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience. For questions please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

  3. identified Sep 21, 2026, 05:45 PM UTC

    The datacenter team has identified the issue and is working to restore the affected hosts.

  4. identified Sep 21, 2026, 05:45 PM UTC

    The datacenter team has identified the issue and is working to restore the affected hosts.

  5. monitoring Sep 21, 2026, 05:58 PM UTC

    The hosts have been repaired and the affected instances are now running. We are monitoring the situation.

  6. monitoring Sep 21, 2026, 05:58 PM UTC

    The hosts have been repaired and the affected instances are now running. We are monitoring the situation.

  7. resolved Sep 22, 2026, 03:58 PM UTC

    The issue is resolved.