Git integration is restored
Affected: Git Access (git.overleaf.com)
Overleaf Outage History
Overleaf is up right nowOverleaf had 33 outages in the last 2 years totaling 101h 38m of downtime — averaging 1.4 incidents per month.
There were 33 Overleaf outages since July 3, 2024 totaling 101h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dropbox to Overleaf synchronization is down
Timeline · 4 updates
- investigating May 27, 2026, 11:05 AM UTC
We are currently investigating a technical issue that is blocking the synchronization of projects between Dropbox and Overleaf.
- identified May 27, 2026, 11:46 AM UTC
We have identified the root cause and are working on restoring the synchronization.
- monitoring May 27, 2026, 11:57 AM UTC
Synchronization of projects from Dropbox to Overleaf is working again.
- resolved May 27, 2026, 05:45 PM UTC
Incident is now resolved.
Issues accessing Overleaf
Affected: Overleaf
Timeline · 3 updates
- investigating May 26, 2026, 10:11 AM UTC
We are aware of issues accessing Overleaf, including difficulty logging in, and we are currently investigating.
- monitoring May 26, 2026, 10:36 AM UTC
A fix has been implemented and we are monitoring the status of the site.
- resolved May 26, 2026, 10:47 AM UTC
This issue is now resolved. Thanks for your patience.
An incident is affecting our systems
Timeline · 3 updates
- investigating Apr 07, 2026, 11:46 PM UTC
A technical incident is affecting multiple systems. Users may not be able to log in. Our engineers are currently investigating the issue.
- identified Apr 08, 2026, 12:22 AM UTC
A technical incident is affecting multiple systems. Our engineers have identified the issue. There may be some users unable to log in.
- resolved Apr 08, 2026, 01:15 AM UTC
The incident is now resolved. We apologise for any inconvenience.
Some publisher submissions failing
Timeline · 3 updates
- investigating Mar 12, 2026, 04:09 PM UTC
Some submissions to publishers are failing to upload. The team is investigating.
- monitoring Mar 12, 2026, 06:00 PM UTC
A fix has been implemented are we are monitoring the results.
- resolved Mar 12, 2026, 06:54 PM UTC
This incident has been resolved. All failed submissions should now have been processed, but please contact our support team if you have any questions.
Issues with AI features
Affected: AI features
Timeline · 2 updates
- identified Mar 01, 2026, 01:21 PM UTC
We are aware of issues with access to our AI features and are currently investigating.
- resolved Mar 01, 2026, 03:06 PM UTC
AI features are now functioning properly. We apologise for any inconvenience.
GitHub Sync Issues
Timeline · 3 updates
- identified Feb 09, 2026, 07:56 PM UTC
Overleaf is experiencing issues with one of our service providers. We apologize for any inconvenience and have identified the source of the issue.
- monitoring Feb 09, 2026, 08:17 PM UTC
GitHub sync is now functional. We're monitoring to ensure the issue does not reappear.
- resolved Feb 09, 2026, 08:33 PM UTC
This incident has been resolved. We apologise for any inconvenience.
Git Bridge Unavailable
Timeline · 1 update
- resolved Dec 10, 2025, 05:56 PM UTC
Git Bridge was unavailable between 1715 UTC and 1750 UTC. We have updated the service and are monitoring its performance. We apologise for any inconvenience.
Git Bridge unavailable
Affected: Git Access (git.overleaf.com)
Timeline · 2 updates
- monitoring Nov 25, 2025, 08:34 AM UTC
Git Bridge was unavailable this morning. We have updated the service and are monitoring its performance.
- resolved Nov 25, 2025, 08:58 AM UTC
The issue has been fixed. We apologise for any inconvenience.
Support response currently unavailable
Timeline · 2 updates
- monitoring Nov 21, 2025, 07:44 PM UTC
Due to an incident at one of our providers, Overleaf is currently unable to receive or respond to customer support inquiries via email or our contact page.
- resolved Nov 21, 2025, 08:07 PM UTC
Service has been restored by our providers, and we are now able to receive and respond to support inquiries via email or our contact page.
Writefull AI features unavailable
Affected: AI features
Timeline · 3 updates
- investigating Nov 18, 2025, 03:35 PM UTC
We are investigating an issue preventing the Writefull AI features from loading.
- monitoring Nov 18, 2025, 03:47 PM UTC
A fix has been implemented and we are continuing to monitor.
- resolved Nov 18, 2025, 04:27 PM UTC
The issue has been fixed. We apologize for any inconvenience caused.
Compilation is broken when using certain packages
Affected: Compiles
Timeline · 3 updates
- investigating Nov 11, 2025, 01:43 PM UTC
Users are reporting that projects using certain packages, including svg and minted, are unable to compile.
- monitoring Nov 11, 2025, 02:09 PM UTC
We have deployed a fix and are seeing the compilations recover. If you are still seeing errors, try the "Recompile from scratch" option in the dropdown next to the "Recompile" button.
- resolved Nov 11, 2025, 02:25 PM UTC
The compilation metrics have returned to normal levels, and users are reporting that the fix has worked. If you are still seeing errors, try the "Recompile from scratch" option in the dropdown next to the "Recompile" button.
Editor failing to load for some users
Affected: Overleaf
Timeline · 3 updates
- monitoring Nov 05, 2025, 11:06 AM UTC
Some users were unable to load the Editor page, since 9.40GMT this morning. The problem has been identified and fixed.
- monitoring Nov 05, 2025, 11:11 AM UTC
The site should be fully operational now. If an opened Editor page is still hanging, please refresh the page.
- resolved Nov 05, 2025, 03:48 PM UTC
The site is now operating normally.
Problems with search box
Affected: Overleaf
Timeline · 3 updates
- investigating Sep 02, 2025, 04:11 PM UTC
We're currently investigating an issue with the in-editor search box.
- monitoring Sep 02, 2025, 04:20 PM UTC
We have deployed a fix. Reloading the page should resolve the issue for affected users.
- resolved Sep 02, 2025, 05:15 PM UTC
This incident has been resolved.
LaTeXQC and Conversions / Validations API Outage
Timeline · 1 update
- resolved Aug 18, 2025, 02:41 PM UTC
We have identified an issue affecting the LaTeXQC and conversions / validation / compilation APIs, as well as submissions from the submit/publish menu. From 12:20Z to 15:00Z, these timed out. The issue has now been fixed. We apologize for any inconvenience.
PayPal payment issues
Affected: Overleaf
Timeline · 4 updates
- investigating Aug 07, 2025, 08:40 AM UTC
We are currently experiencing an issue that is preventing PayPal payments from being processed. All other payment methods, such as credit card payments, are unaffected and operating normally.
- identified Aug 07, 2025, 10:03 AM UTC
We are currently experiencing an issue that is preventing PayPal payments from being processed. We have initiated a formal investigation request with PayPal's support team to resolve the current payment disruption. PayPal's support team has advised us that their investigation process may take 24-48 hours to complete. During this review period, PayPal payments will remain unavailable. We have confirmed that all other payment methods, such as credit card payments, are unaffected and continue to operate normally.
- monitoring Aug 07, 2025, 11:03 AM UTC
The issue affecting PayPal payments has been resolved. Our team will keep this incident in a monitoring state.
- resolved Aug 07, 2025, 12:01 PM UTC
PayPal payments are now operating normally.
AI writing features provided by Writefull are currently unavailable
Timeline · 3 updates
- investigating Aug 04, 2025, 10:46 AM UTC
We are currently investigating this issue.
- identified Aug 04, 2025, 11:16 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 04, 2025, 11:50 AM UTC
This incident has been resolved.
Overleaf is experiencing issues
Affected: OverleafCompilesDocumentationGit Access (git.overleaf.com)
Timeline · 5 updates
- investigating Jun 12, 2025, 06:36 PM UTC
Overleaf is experiencing issues with one of our infrastructure providers. We apologize for any inconvenience and are investigating.
- identified Jun 12, 2025, 06:51 PM UTC
Some Overleaf projects are currently inaccessible. Our infrastructure provider is experiencing issues. We apologize for any inconvenience.
- monitoring Jun 12, 2025, 07:15 PM UTC
Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience. Reach out to [email protected] if you continue to see issues.
- monitoring Jun 12, 2025, 07:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2025, 07:34 PM UTC
This incident has been resolved.
Slow AI features responses
Affected: Overleaf
Timeline · 2 updates
- investigating Jun 10, 2025, 10:15 AM UTC
We are currently experiencing issues with AI features that use GPT models such as Error Assist, TeXGPT, or Writefull language checking in a non-English language. Responses may be slower than normal due to a partial OpenAI outage.
- resolved Jun 11, 2025, 07:25 AM UTC
The issue is now resolved. OpenAI APIs are working as expected. Overleaf AI features that use GPT models such as Error Assist, TeXGPT, or Writefull language are functional.
Issue affecting subscriptions
Timeline · 3 updates
- investigating Jun 05, 2025, 12:29 PM UTC
We are currently facing an issue that may affect the ability of our users to subscribe or manage their subscription. Please reach out to our support team if you require assistance while we work on resolving the situation.
- monitoring Jun 05, 2025, 12:57 PM UTC
The issue is now resolved and all subscription-related functionality should be back to normal.
- resolved Jun 05, 2025, 02:32 PM UTC
This incident has been resolved.
Site down
Affected: Overleaf
Timeline · 8 updates
- investigating May 14, 2025, 06:40 AM UTC
The site is currently down. Engineers are investigating. We will update as soon as possible.
- investigating May 14, 2025, 08:34 AM UTC
Our team is still working to identify the source of the issue.
- investigating May 14, 2025, 09:01 AM UTC
Our team is continuing to work on identifying the source of the issue
- investigating May 14, 2025, 09:35 AM UTC
Our team is still actively working to identify the source of the issue
- investigating May 14, 2025, 10:00 AM UTC
Our team is still investigating the source of the issue.
- investigating May 14, 2025, 10:10 AM UTC
Our team has identified the source of the issue, and is working on a solution.
- monitoring May 14, 2025, 10:16 AM UTC
Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience.
- resolved May 14, 2025, 01:02 PM UTC
This incident has been resolved.
Errors when using the Git integration
Affected: Git Access (git.overleaf.com)
Timeline · 4 updates
- investigating May 07, 2025, 04:03 PM UTC
We're investigating reports of users being unable to pull or clone Overleaf projects using the Git integration.
- monitoring May 07, 2025, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 07, 2025, 04:17 PM UTC
The service should now be restored. If you continue to experience problems, please contact us.
- resolved May 07, 2025, 06:16 PM UTC
This incident has been resolved.
Issue affecting searching Mendeley references
Affected: Overleaf
Timeline · 4 updates
- investigating May 01, 2025, 01:40 PM UTC
We are currently investigating an issue affecting searching your Mendeley library through Advanced Reference Search. Importing a full Mendeley library or refreshing an already linked library does not appear to be affected.
- investigating May 02, 2025, 09:46 AM UTC
This issue is still ongoing and we're working with Mendeley to resolve it.
- monitoring May 02, 2025, 10:31 AM UTC
Searching Mendeley references should work as expected again.
- resolved May 02, 2025, 12:03 PM UTC
This incident has been resolved.
Site Down
Affected: OverleafCompilesDocumentationGit Access (git.overleaf.com)
Timeline · 4 updates
- investigating Mar 13, 2025, 03:20 PM UTC
We are receiving reports that overleaf.com is down or responding slowly for some users. Our engineers are investigating.
- investigating Mar 13, 2025, 03:21 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 13, 2025, 03:40 PM UTC
An initial cause has been identified and fixed. The site appears to have stabilised, although we will continue to monitor.
- resolved Mar 13, 2025, 03:52 PM UTC
This incident has been resolved.
Login failing due to recaptcha error
Affected: Overleaf
Timeline · 3 updates
- investigating Mar 04, 2025, 09:16 PM UTC
Some users are not able to login with email and password, due to a reCaptcha error. Login with ORCID and Google can be a workaround. They are not affected by the issue.
- monitoring Mar 04, 2025, 09:19 PM UTC
The problem has been resolved, we are monitoring the situation.
- resolved Mar 04, 2025, 10:46 PM UTC
The problem is resolved, it's possible to login and register as usual.