Overleaf Outage History

Overleaf is up right now

Overleaf had 32 outages in the last 2 years totaling 82h 49m of downtime — averaging 1.3 incidents per month.

There were 32 Overleaf outages since July 3, 2024 totaling 82h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.overleaf.com

Notice May 27, 2026

Dropbox to Overleaf synchronization is down

Detected by Pingoru
May 27, 2026, 11:05 AM UTC
Resolved
May 27, 2026, 12:53 PM UTC
Duration
1h 47m
Timeline · 4 updates
  1. investigating May 27, 2026, 11:05 AM UTC

    We are currently investigating a technical issue that is blocking the synchronization of projects between Dropbox and Overleaf.

  2. identified May 27, 2026, 11:46 AM UTC

    We have identified the root cause and are working on restoring the synchronization.

  3. monitoring May 27, 2026, 11:57 AM UTC

    Synchronization of projects from Dropbox to Overleaf is working again.

  4. resolved May 27, 2026, 05:45 PM UTC

    Incident is now resolved.

Read the full incident report →

Minor May 26, 2026

Issues accessing Overleaf

Detected by Pingoru
May 26, 2026, 10:11 AM UTC
Resolved
May 26, 2026, 10:47 AM UTC
Duration
36m
Affected: Overleaf
Timeline · 3 updates
  1. investigating May 26, 2026, 10:11 AM UTC

    We are aware of issues accessing Overleaf, including difficulty logging in, and we are currently investigating.

  2. monitoring May 26, 2026, 10:36 AM UTC

    A fix has been implemented and we are monitoring the status of the site.

  3. resolved May 26, 2026, 10:47 AM UTC

    This issue is now resolved. Thanks for your patience.

Read the full incident report →

Notice April 7, 2026

An incident is affecting our systems

Detected by Pingoru
Apr 07, 2026, 11:46 PM UTC
Resolved
Apr 08, 2026, 01:15 AM UTC
Duration
1h 29m
Timeline · 3 updates
  1. investigating Apr 07, 2026, 11:46 PM UTC

    A technical incident is affecting multiple systems. Users may not be able to log in. Our engineers are currently investigating the issue.

  2. identified Apr 08, 2026, 12:22 AM UTC

    A technical incident is affecting multiple systems. Our engineers have identified the issue. There may be some users unable to log in.

  3. resolved Apr 08, 2026, 01:15 AM UTC

    The incident is now resolved. We apologise for any inconvenience.

Read the full incident report →

Notice March 12, 2026

Some publisher submissions failing

Detected by Pingoru
Mar 12, 2026, 04:09 PM UTC
Resolved
Mar 12, 2026, 06:54 PM UTC
Duration
2h 44m
Timeline · 3 updates
  1. investigating Mar 12, 2026, 04:09 PM UTC

    Some submissions to publishers are failing to upload. The team is investigating.

  2. monitoring Mar 12, 2026, 06:00 PM UTC

    A fix has been implemented are we are monitoring the results.

  3. resolved Mar 12, 2026, 06:54 PM UTC

    This incident has been resolved. All failed submissions should now have been processed, but please contact our support team if you have any questions.

Read the full incident report →

Critical March 1, 2026

Issues with AI features

Detected by Pingoru
Mar 01, 2026, 01:21 PM UTC
Resolved
Mar 01, 2026, 03:06 PM UTC
Duration
1h 45m
Affected: AI features
Timeline · 2 updates
  1. identified Mar 01, 2026, 01:21 PM UTC

    We are aware of issues with access to our AI features and are currently investigating.

  2. resolved Mar 01, 2026, 03:06 PM UTC

    AI features are now functioning properly. We apologise for any inconvenience.

Read the full incident report →

Notice February 9, 2026

GitHub Sync Issues

Detected by Pingoru
Feb 09, 2026, 07:56 PM UTC
Resolved
Feb 09, 2026, 08:33 PM UTC
Duration
36m
Timeline · 3 updates
  1. identified Feb 09, 2026, 07:56 PM UTC

    Overleaf is experiencing issues with one of our service providers. We apologize for any inconvenience and have identified the source of the issue.

  2. monitoring Feb 09, 2026, 08:17 PM UTC

    GitHub sync is now functional. We're monitoring to ensure the issue does not reappear.

  3. resolved Feb 09, 2026, 08:33 PM UTC

    This incident has been resolved. We apologise for any inconvenience.

Read the full incident report →

Notice December 10, 2025

Git Bridge Unavailable

Detected by Pingoru
Dec 10, 2025, 05:56 PM UTC
Resolved
Dec 10, 2025, 05:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 10, 2025, 05:56 PM UTC

    Git Bridge was unavailable between 1715 UTC and 1750 UTC. We have updated the service and are monitoring its performance. We apologise for any inconvenience.

Read the full incident report →

Notice November 25, 2025

Git Bridge unavailable

Detected by Pingoru
Nov 25, 2025, 08:34 AM UTC
Resolved
Nov 25, 2025, 08:58 AM UTC
Duration
23m
Affected: Git Access (git.overleaf.com)
Timeline · 2 updates
  1. monitoring Nov 25, 2025, 08:34 AM UTC

    Git Bridge was unavailable this morning. We have updated the service and are monitoring its performance.

  2. resolved Nov 25, 2025, 08:58 AM UTC

    The issue has been fixed. We apologise for any inconvenience.

Read the full incident report →

Notice November 21, 2025

Support response currently unavailable

Detected by Pingoru
Nov 21, 2025, 07:44 PM UTC
Resolved
Nov 21, 2025, 08:07 PM UTC
Duration
22m
Timeline · 2 updates
  1. monitoring Nov 21, 2025, 07:44 PM UTC

    Due to an incident at one of our providers, Overleaf is currently unable to receive or respond to customer support inquiries via email or our contact page.

  2. resolved Nov 21, 2025, 08:07 PM UTC

    Service has been restored by our providers, and we are now able to receive and respond to support inquiries via email or our contact page.

Read the full incident report →

Major November 18, 2025

Writefull AI features unavailable

Detected by Pingoru
Nov 18, 2025, 03:35 PM UTC
Resolved
Nov 18, 2025, 04:27 PM UTC
Duration
51m
Affected: AI features
Timeline · 3 updates
  1. investigating Nov 18, 2025, 03:35 PM UTC

    We are investigating an issue preventing the Writefull AI features from loading.

  2. monitoring Nov 18, 2025, 03:47 PM UTC

    A fix has been implemented and we are continuing to monitor.

  3. resolved Nov 18, 2025, 04:27 PM UTC

    The issue has been fixed. We apologize for any inconvenience caused.

Read the full incident report →

Minor November 11, 2025

Compilation is broken when using certain packages

Detected by Pingoru
Nov 11, 2025, 01:43 PM UTC
Resolved
Nov 11, 2025, 02:25 PM UTC
Duration
41m
Affected: Compiles
Timeline · 3 updates
  1. investigating Nov 11, 2025, 01:43 PM UTC

    Users are reporting that projects using certain packages, including svg and minted, are unable to compile.

  2. monitoring Nov 11, 2025, 02:09 PM UTC

    We have deployed a fix and are seeing the compilations recover. If you are still seeing errors, try the "Recompile from scratch" option in the dropdown next to the "Recompile" button.

  3. resolved Nov 11, 2025, 02:25 PM UTC

    The compilation metrics have returned to normal levels, and users are reporting that the fix has worked. If you are still seeing errors, try the "Recompile from scratch" option in the dropdown next to the "Recompile" button.

Read the full incident report →

Major November 5, 2025

Editor failing to load for some users

Detected by Pingoru
Nov 05, 2025, 11:06 AM UTC
Resolved
Nov 05, 2025, 03:48 PM UTC
Duration
4h 41m
Affected: Overleaf
Timeline · 3 updates
  1. monitoring Nov 05, 2025, 11:06 AM UTC

    Some users were unable to load the Editor page, since 9.40GMT this morning. The problem has been identified and fixed.

  2. monitoring Nov 05, 2025, 11:11 AM UTC

    The site should be fully operational now. If an opened Editor page is still hanging, please refresh the page.

  3. resolved Nov 05, 2025, 03:48 PM UTC

    The site is now operating normally.

Read the full incident report →

Minor September 2, 2025

Problems with search box

Detected by Pingoru
Sep 02, 2025, 04:11 PM UTC
Resolved
Sep 02, 2025, 05:15 PM UTC
Duration
1h 4m
Affected: Overleaf
Timeline · 3 updates
  1. investigating Sep 02, 2025, 04:11 PM UTC

    We're currently investigating an issue with the in-editor search box.

  2. monitoring Sep 02, 2025, 04:20 PM UTC

    We have deployed a fix. Reloading the page should resolve the issue for affected users.

  3. resolved Sep 02, 2025, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2025

LaTeXQC and Conversions / Validations API Outage

Detected by Pingoru
Aug 18, 2025, 01:00 PM UTC
Resolved
Aug 18, 2025, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 18, 2025, 02:41 PM UTC

    We have identified an issue affecting the LaTeXQC and conversions / validation / compilation APIs, as well as submissions from the submit/publish menu. From 12:20Z to 15:00Z, these timed out. The issue has now been fixed. We apologize for any inconvenience.

Read the full incident report →

Major August 7, 2025

PayPal payment issues

Detected by Pingoru
Aug 07, 2025, 08:40 AM UTC
Resolved
Aug 07, 2025, 12:01 PM UTC
Duration
3h 20m
Affected: Overleaf
Timeline · 4 updates
  1. investigating Aug 07, 2025, 08:40 AM UTC

    We are currently experiencing an issue that is preventing PayPal payments from being processed. All other payment methods, such as credit card payments, are unaffected and operating normally.

  2. identified Aug 07, 2025, 10:03 AM UTC

    We are currently experiencing an issue that is preventing PayPal payments from being processed. We have initiated a formal investigation request with PayPal's support team to resolve the current payment disruption. PayPal's support team has advised us that their investigation process may take 24-48 hours to complete. During this review period, PayPal payments will remain unavailable. We have confirmed that all other payment methods, such as credit card payments, are unaffected and continue to operate normally.

  3. monitoring Aug 07, 2025, 11:03 AM UTC

    The issue affecting PayPal payments has been resolved. Our team will keep this incident in a monitoring state.

  4. resolved Aug 07, 2025, 12:01 PM UTC

    PayPal payments are now operating normally.

Read the full incident report →

Critical June 12, 2025

Overleaf is experiencing issues

Detected by Pingoru
Jun 12, 2025, 06:36 PM UTC
Resolved
Jun 12, 2025, 07:34 PM UTC
Duration
58m
Affected: OverleafCompilesDocumentationGit Access (git.overleaf.com)
Timeline · 5 updates
  1. investigating Jun 12, 2025, 06:36 PM UTC

    Overleaf is experiencing issues with one of our infrastructure providers. We apologize for any inconvenience and are investigating.

  2. identified Jun 12, 2025, 06:51 PM UTC

    Some Overleaf projects are currently inaccessible. Our infrastructure provider is experiencing issues. We apologize for any inconvenience.

  3. monitoring Jun 12, 2025, 07:15 PM UTC

    Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience. Reach out to [email protected] if you continue to see issues.

  4. monitoring Jun 12, 2025, 07:22 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 12, 2025, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2025

Slow AI features responses

Detected by Pingoru
Jun 10, 2025, 10:15 AM UTC
Resolved
Jun 11, 2025, 07:25 AM UTC
Duration
21h 9m
Affected: Overleaf
Timeline · 2 updates
  1. investigating Jun 10, 2025, 10:15 AM UTC

    We are currently experiencing issues with AI features that use GPT models such as Error Assist, TeXGPT, or Writefull language checking in a non-English language. Responses may be slower than normal due to a partial OpenAI outage.

  2. resolved Jun 11, 2025, 07:25 AM UTC

    The issue is now resolved. OpenAI APIs are working as expected. Overleaf AI features that use GPT models such as Error Assist, TeXGPT, or Writefull language are functional.

Read the full incident report →

Notice June 5, 2025

Issue affecting subscriptions

Detected by Pingoru
Jun 05, 2025, 12:29 PM UTC
Resolved
Jun 05, 2025, 02:32 PM UTC
Duration
2h 3m
Timeline · 3 updates
  1. investigating Jun 05, 2025, 12:29 PM UTC

    We are currently facing an issue that may affect the ability of our users to subscribe or manage their subscription. Please reach out to our support team if you require assistance while we work on resolving the situation.

  2. monitoring Jun 05, 2025, 12:57 PM UTC

    The issue is now resolved and all subscription-related functionality should be back to normal.

  3. resolved Jun 05, 2025, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 14, 2025

Site down

Detected by Pingoru
May 14, 2025, 06:40 AM UTC
Resolved
May 14, 2025, 01:02 PM UTC
Duration
6h 21m
Affected: Overleaf
Timeline · 8 updates
  1. investigating May 14, 2025, 06:40 AM UTC

    The site is currently down. Engineers are investigating. We will update as soon as possible.

  2. investigating May 14, 2025, 08:34 AM UTC

    Our team is still working to identify the source of the issue.

  3. investigating May 14, 2025, 09:01 AM UTC

    Our team is continuing to work on identifying the source of the issue

  4. investigating May 14, 2025, 09:35 AM UTC

    Our team is still actively working to identify the source of the issue

  5. investigating May 14, 2025, 10:00 AM UTC

    Our team is still investigating the source of the issue.

  6. investigating May 14, 2025, 10:10 AM UTC

    Our team has identified the source of the issue, and is working on a solution.

  7. monitoring May 14, 2025, 10:16 AM UTC

    Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience.

  8. resolved May 14, 2025, 01:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2025

Errors when using the Git integration

Detected by Pingoru
May 07, 2025, 04:03 PM UTC
Resolved
May 07, 2025, 06:16 PM UTC
Duration
2h 12m
Affected: Git Access (git.overleaf.com)
Timeline · 4 updates
  1. investigating May 07, 2025, 04:03 PM UTC

    We're investigating reports of users being unable to pull or clone Overleaf projects using the Git integration.

  2. monitoring May 07, 2025, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 07, 2025, 04:17 PM UTC

    The service should now be restored. If you continue to experience problems, please contact us.

  4. resolved May 07, 2025, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2025

Issue affecting searching Mendeley references

Detected by Pingoru
May 01, 2025, 01:40 PM UTC
Resolved
May 02, 2025, 12:03 PM UTC
Duration
22h 23m
Affected: Overleaf
Timeline · 4 updates
  1. investigating May 01, 2025, 01:40 PM UTC

    We are currently investigating an issue affecting searching your Mendeley library through Advanced Reference Search. Importing a full Mendeley library or refreshing an already linked library does not appear to be affected.

  2. investigating May 02, 2025, 09:46 AM UTC

    This issue is still ongoing and we're working with Mendeley to resolve it.

  3. monitoring May 02, 2025, 10:31 AM UTC

    Searching Mendeley references should work as expected again.

  4. resolved May 02, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2025

Site Down

Detected by Pingoru
Mar 13, 2025, 03:20 PM UTC
Resolved
Mar 13, 2025, 03:52 PM UTC
Duration
32m
Affected: OverleafCompilesDocumentationGit Access (git.overleaf.com)
Timeline · 4 updates
  1. investigating Mar 13, 2025, 03:20 PM UTC

    We are receiving reports that overleaf.com is down or responding slowly for some users. Our engineers are investigating.

  2. investigating Mar 13, 2025, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 13, 2025, 03:40 PM UTC

    An initial cause has been identified and fixed. The site appears to have stabilised, although we will continue to monitor.

  4. resolved Mar 13, 2025, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2025

Login failing due to recaptcha error

Detected by Pingoru
Mar 04, 2025, 09:16 PM UTC
Resolved
Mar 04, 2025, 10:46 PM UTC
Duration
1h 29m
Affected: Overleaf
Timeline · 3 updates
  1. investigating Mar 04, 2025, 09:16 PM UTC

    Some users are not able to login with email and password, due to a reCaptcha error. Login with ORCID and Google can be a workaround. They are not affected by the issue.

  2. monitoring Mar 04, 2025, 09:19 PM UTC

    The problem has been resolved, we are monitoring the situation.

  3. resolved Mar 04, 2025, 10:46 PM UTC

    The problem is resolved, it's possible to login and register as usual.

Read the full incident report →

Notice February 27, 2025

Limited reports of institutional login (SSO) failures

Detected by Pingoru
Feb 27, 2025, 02:50 PM UTC
Resolved
Feb 27, 2025, 06:58 PM UTC
Duration
4h 8m
Affected: Overleaf
Timeline · 5 updates
  1. investigating Feb 27, 2025, 02:50 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 27, 2025, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 27, 2025, 03:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 27, 2025, 03:49 PM UTC

    A fix is in production and we are monitoring the system.

  5. resolved Feb 27, 2025, 06:58 PM UTC

    This incident has been resolved.

Read the full incident report →