Audiobook playback issues
Timeline · 1 update
- resolved Oct 09, 2026, 01:10 PM UTC
A small percentage of audiobook users may have experienced playback issues or errors from 10/8/2026 at 11:10 PM through 10/9/2026 at 8:55 AM.
OverDrive Outage History
OverDrive is up right nowOverDrive had 17 outages in the last 2 years totaling 400h 20m of downtime — averaging 0.7 incidents per month.
There were 17 OverDrive outages since October 6, 2025 totaling 400h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
Users may experience issues with bookshelf synchronization, borrowing titles, opening borrowed titles, and library card authentication in Libby & Sora.
Affected: LibbySora
Timeline · 5 updates
- identified Sep 15, 2026, 08:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 15, 2026, 08:22 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 15, 2026, 08:22 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 15, 2026, 09:08 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 15, 2026, 09:10 PM UTC
This incident has been resolved.
Users are unable to borrow or place holds
Affected: LibbySoraMagazinesOverDrive Library Sites
Timeline · 2 updates
- investigating Aug 23, 2026, 01:12 PM UTC
Users are unable to borrow or place a hold.
- resolved Aug 23, 2026, 01:18 PM UTC
This incident has been resolved.
Libby outage caused authentication, borrowing, and shelf syncing issues
Timeline · 1 update
- resolved Aug 18, 2026, 01:57 PM UTC
There was a brief Libby outage from 9:06 to 9:19 AM EDT causing multiple failures throughout the app including signing in, borrowing, placing holds, opening titles, and Shelf syncing. This outage has been resolved, and we continue to monitor performance.
Method Learning (Libby/Sora Extra): users cannot access the service
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
- investigating Aug 03, 2026, 02:02 PM UTC
We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.
- resolved Aug 03, 2026, 08:13 PM UTC
This incident has been resolved.
Listen playback errors
Affected: LibbySoraOverDrive Library Sites
Timeline · 4 updates
- investigating Jul 26, 2026, 06:43 PM UTC
We are investigating an issue where users are encountering errors when attempting to play audiobooks in OverDrive listen.
- identified Jul 26, 2026, 07:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 26, 2026, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 26, 2026, 07:11 PM UTC
This incident has been resolved.
Libby app library card authentication is down
Affected: Libby
Timeline · 3 updates
- identified Jun 23, 2026, 01:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 23, 2026, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 03:52 PM UTC
This incident has been resolved.
OverDrive Listen (audiobook) Playback and Download
Affected: LibbySoraOverDrive Library Sites
Timeline · 5 updates
- investigating May 01, 2026, 08:44 PM UTC
We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.
- identified May 01, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 01, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 01, 2026, 10:18 PM UTC
Services have been restored, but we will continue to monitor for further issues.
- resolved May 03, 2026, 10:59 AM UTC
This incident has been resolved.
Libby and Sora Extras
Affected: Extras (Databases & Streaming Media)
Timeline · 4 updates
- investigating May 01, 2026, 08:22 PM UTC
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
- identified May 01, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 01, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2026, 10:19 PM UTC
This incident has been resolved.
Libby and Sora apps are experiencing degraded performance
Affected: LibbySoraMagazinesExtras (Databases & Streaming Media)OverDrive Library SitesDevice Integrations
Timeline · 4 updates
- investigating Apr 24, 2026, 12:52 PM UTC
We are currently investigating this issue.
- identified Apr 24, 2026, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2026, 10:35 PM UTC
A fix has been identified, and services are back to normal operation. We continue to monitor for further issues.
- resolved Apr 25, 2026, 01:07 AM UTC
This incident has been resolved.
Trouble opening books in Libby and Sora
Affected: LibbySoraOverDrive Library Sites
Timeline · 3 updates
- investigating Jan 05, 2026, 08:54 PM UTC
We are currently investigating an issue where users are unable to open books in Libby and Sora.
- monitoring Jan 05, 2026, 10:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 05, 2026, 10:22 PM UTC
This incident has been resolved.
DOGONews (Sora Extra): users cannot access the service
Affected: Extras (Databases & Streaming Media)
Timeline · 2 updates
- identified Nov 18, 2025, 02:14 PM UTC
We have identified an issue with DOGONews where users are unable to access the service. We are working with the provider on a resolution.
- resolved Nov 18, 2025, 03:03 PM UTC
This incident has been resolved.
Some checkouts are not visible in Marketplace reporting resulting in an increase in historical checkout numbers.
Affected: OverDrive Marketplace
Timeline · 2 updates
- identified Nov 05, 2025, 03:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 06, 2025, 03:26 PM UTC
This incident has been resolved.
Libby "tags" functionality impaired
Affected: Libby
Timeline · 3 updates
- identified Nov 02, 2025, 12:13 AM UTC
We have identified an issue with Libby "tags" resulting in some functionality being impaired for users and are working on a resolution.
- monitoring Nov 02, 2025, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 03:31 PM UTC
This incident has been resolved.
Sora outage
Affected: Sora
Timeline · 4 updates
- identified Oct 20, 2025, 01:21 PM UTC
Users may experience issues with borrowing, downloading, and opening books in Sora.
- monitoring Oct 20, 2025, 03:53 PM UTC
This issue has been resolved and we will continue to monitor.
- monitoring Oct 20, 2025, 03:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 12:54 AM UTC
This incident has been resolved.
Audiobook playback error
Affected: LibbySoraOverDrive Library Sites
Timeline · 2 updates
- identified Oct 13, 2025, 04:20 PM UTC
Users may encounter an error when attempting to play an audiobook.
- resolved Oct 13, 2025, 08:01 PM UTC
This incident has been resolved.
Kovels Antiques Currently Unavailable as Libby Extra
Affected: Extras (Databases & Streaming Media)
Timeline · 4 updates
- investigating Oct 06, 2025, 09:47 PM UTC
Kovels Antiques is temporarily unavailable through Libby Extras while we are diagnosing an issue with the supplier.
- identified Oct 08, 2025, 01:59 PM UTC
The issue has been identified and a fix is being coordinated with the supplier.
- monitoring Oct 15, 2025, 03:30 PM UTC
We are monitoring the situation with the supplier.
- resolved Oct 15, 2025, 03:36 PM UTC
The issue with Kovels persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available and can reach out to their OverDrive Account Manager with any questions.