OverDrive incident

Magazine issue with notifications and auto-checkouts

Notice Resolved View vendor source →

OverDrive experienced a notice incident on May 2, 2024 affecting Libby and Magazines, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 06:14 PM UTC
Resolved
May 02, 2024, 06:14 PM UTC
Duration
—
Detected by Pingoru
May 02, 2024, 06:14 PM UTC

Affected components

LibbyMagazines

Update timeline

  1. resolved May 02, 2024, 06:14 PM UTC

    Due to a technical issue, notifications for new magazine issues were not sent from April 13-May 1. This also prevented the auto-checkouts associated with new issues from being generated. This issue is now resolved. We are reprocessing notifications from 4/24 onward. Users will get notified about new issues released after that date and the auto checkouts will be delivered. Partners should expect to see an increase in magazine checkouts this week as the older notifications are processed.