OverDrive experienced a major incident on June 27, 2024 affecting Libby and Sora and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2024, 02:43 PM UTC
We are currently investigating an outage impacting many OverDrive services and products.
- investigating Jun 27, 2024, 02:58 PM UTC
We are continuing to investigate this issue.
- identified Jun 27, 2024, 03:13 PM UTC
We have identified the area of technical infrastructure which is impacting this outage and are working on a resolution.
- identified Jun 27, 2024, 03:30 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 27, 2024, 03:47 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 27, 2024, 04:08 PM UTC
We appreciate your patience while our teams continue to work on a resolution.
- identified Jun 27, 2024, 04:23 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 27, 2024, 04:34 PM UTC
A fix has been implemented and we are monitoring the results across several OverDrive products and services.
- monitoring Jun 27, 2024, 04:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 27, 2024, 05:10 PM UTC
This incident has been resolved.